Computer Rescue

Computer Repair and Maintenance Services in Sittingbourne

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940/48 Popjak Road
Kent Science Park
Sittingbourne
Kent
ME9 8HL

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Opening hours

Monday to Sunday: 24 hours


Key Services

computer support kent, it security experts, it support kent



About

  • Total Care IT Support for Kent Business
  • IT Security Experts
  • Managed IT Support
  • Office 365 Experts
  • Backup and Disaster Recovery
  • Proactive IT Monitoring
  • Free IT Security Audit

Fast, Reliable, On Time IT Support for Kent

Specialising in Total Care IT Support for your entire network. Cloud Computing and IT Security. We offer fast response IT Support for our customer base of Small and Medium sized businesses in Kent. With 15 minute critical response,
Help desk answered within 10 seconds and Multiple Microsoft Certified Engineers.

Dont be caught out by Cyber Crime - Free Guide Available

Find out how hackers wreak havoc on small and medium sized businesses and learn what you can do to protect yourself and learn how to protect your business without big-time IT resources.

The whitepaper reveals why small and midsize businesses (SMBs) are hackers' favourite new targets, describes where these new threats are coming from, and explains how to keep them out of your network.

Computer Rescue is both IASME and Cyber Essentials Certified a programme of security assurance, which aims to help organisations implement protection against cyber attack, demonstrating to their customers that they take cyber security seriously. Information Assurance for Small to Medium-sized Enterprises (IASME) is designed as a security benchmark for the SME.

A growing Number of UK businesses are becoming a target for Cyber Crime - Dont be one of them

You probably know that it's an absolute necessity to have a strong security solution to protect your staff, computers, and mobile devices from cyber threats. But, you may not know what kind of protection is best for your small business, especially given that you have a limited budget and limited or no IT security expertise on staff.

An affordable and easy-to-use solution that gives you industry- leading, enterprise-grade protection. It allows you to:

Manage the security of all your devices (Windows, Mac, mobile) from one web console
Stop email threats in the cloud before they reach your network
Protect against spear phishing and advanced targeted attacks
Focus on your business because updates are automatic and keep your security always-up-to-date
Enforce security policy to employees anywhere-even at branch of ces and in their homes
Enjoy affordable pricing with annual subscription billing

20M Euro Fine for Business That fail to comply..

During the Queens speech the UKs' Data Protection Bill was announced. The bill is set to ensure that the UK “Retains its world-class regime protecting personal data". The data protection bill will replace the current Data Protection Act 1998 and will incorporate the GDPR into UK Law.

So what is it?

GDPR stands for General Data Protection Regulation its main aim is to update the existing data protection directive.

GDPR is designed to protect against breaches of personal data.

The maximum fine for serious infringements is 20 million euros or 4% of global turnover. (whichever is greater). Less serious issues, such as failure to notify about a breach of data carries a 2% of turnover fine.

Visit our website now for more details and to find out how we can help you: http://www.cr-it.co.uk/services/gdpr

Complete Peace of Mind - Managed IT Support, 24/7 Monitoring, IT Security

When you need Managed IT Support Services in Kent to maintain peak operation in the IT network of your small business, consider us here at Computer Rescue. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your business today with Computer Rescue's managed services.

Managed IT Support solutions for Small – Medium sized businesses in Kent. Outsourcing your IT Support to Computer Rescue is a very easy process. Work with a bigger team. Reduce costs with fixed fee support and enhance your IT Security.
Computer Rescue -working as your outsourced IT department, we help companies secure and manage their IT support requirements. All in one place.

With 99% of all calls attended within our SLA (service level agreement).
94% of all calls are resolved first time of asking.
99% of our customers have been with Computer Rescue for a number of years and are extremely happy with the service that we provide.

Covering Kent and South East England. Computer Rescue is much more than simply a computer support company. We are a trusted partner and adviser helping you with the very best IT solutions.

Office 365 Expert Help. We can set up and manage your Office 365 cloud for you.

Office 365 is your productivity tool that's powered by the cloud. Installed on local devices so you still have control. Your private information and proprietary assets are not in the public ether for everyone to access. They are secure and you can control who sees those files.

We can help to set up, configure and guide you through the benefits of using Office 365. With an enormous amount of included cloud space - we can even advise on the best way of using the space.

Dont rely that you have a working backup until its been tested.

From your accounts to client information, your data is essential in running your business. When it's lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover that data so your business can continue to thrive and grow without losing clients. That's where online backup comes into play.

Data backup and recovery is the most important service you could ever sign up for, as Computer Rescue specialises in computer, data, and hard drive backup, as well as system recovery, we use a unique system that backs up all of your data and stores it off site so you'll always be able to re-access your data quickly.

Is someone keeping an eye on your network 24/7? Are issues resolved the moment that they occur?

Proactive Maintenance and Remote Monitoring are all part of the service with Computer Rescue. When a client takes out an IT Support contract with us, we set and configure remote monitoring solutions across all PC's and Servers. This monitoring solutions is non-intrusive to the user and allows us to update and maintenance the clients' systems without causing disruption and downtime. The monitoring solution is comprehensive and keeps automated checks on both the hardware and the infrastructure, alerting us immediately should a problem arise.

Our Proactive Maintenance solution allows for Computer Rescue to regularly update and patch PC's Laptop's, Servers and Communications equipment. Ensuring that all systems are up to date, and most importantly, all security measures are current. Proactive Maintenance also includes updates and patching of software solutions. These include Antivirus, Anti Malware, Cyber Security updates, Firmware upgrades and drivers.

Dont Pay The Ransom! Free IT Security Audit

Over the past 12 months hundreds of small businesses have had their IT networks, mobile networks and general IT security compromised in one way or another. Be that as a result of a direct hack by outside criminals, targeted sabotage by ex-employees or simply as the victim of a random internet attack. The cost has been substantial. Not only in monetary terms, but also in terms of time, labour and confidence.

Its time to put a stop to the vulnerabilities that Small Businesses have. You see most small business owners think that they are not susceptible to an attack because their business is a small one. They do not have global client lists, neither do they have annual turnover of millions of pounds a year. They truly believe that they are just not worth a hackers time.

The problem is. Yes they are. Why? Because they are low hanging fruit – they are a very easy target. You see the UK has in excess of 5.4 Million of small business. Think about it for a moment, if only 1% of those businesses were to be subjected to some form of ransomware cyber attack, how much revenue would it be worth to the cyber criminal. Yes, revenue – make no mistake, cyber crime is now a worldwide business, and its on the rise.

Our Client Risk Report is a 6 – 8 page executive summary that provides an overview of the devices on the network along with a network risk score and analysis of each potential issue that we uncover. We will review this document in detail with you, discuss the findings and answer any questions that you may have.

Comprehensive Risk Report – We can scan your network looking for Security vulnerabilities and produce a risk score based on the findings.
Asset Detail Report – Full asset documentation on individual assets on your network. Documentation and configuration of all devices on your network.
Patch Management – Report on the state of your current network patches. is Windows up to date? Are the security patches installed?
Antivirus – Report on the state of your current Antivirus software. Is it up to date? Is is running across all devices on your network?
Antispyware – As is Antivirus report. We will find out if you have any antispyware software and if it is up to date.
Share Permissions – Who exactly has access to what folders and files on your network. We can scan by user.
Admin Roles – Which of your users has Administration rights to your server and network? We can scan by user role.
Regardless of your business size, you need dependable data backup and recovery. Computer Rescue can provide online backup to ensure that you are covered in the event of a disaster or even a simple file deletion – call today and prevent the unexpected from ruining your company.

Trading Since

2005

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Offers

FREE IT Security Audit & Risk Assessment

Our FREE Client Risk Report is a 6 – 8 page executive summary that provides an overview of the devices on the network along with a network risk score and analysis of each potential issue that we uncover. We will review this document in detail with you, discuss the findings and answer any questions that you may have. Comprehensive Risk Report – We can scan your network looking for Security vulnerabilities and produce a risk score based on the findings. Asset Detail Report – Full asset documentation on individual assets on your network. Documentation and configuration of all devices on your network. Patch Management – Report on the state of your current network patches. is Windows up to date? Are the security patches installed? Antivirus – Report on the state of your current Antivirus software. Is it up to date? Is is running across all devices on your network? Antispyware – As is Antivirus report. We will find out if you have any antispyware software and if it is up to date. Share Permissions – Who exactly has access to what folders and files on your network. We can scan by user. Admin Roles – Which of your users has Administration rights to your server and network? We can scan by user role. Regardless of your business size, you need dependable data backup and recovery. Computer Rescue can provide online backup to ensure that you are covered in the event of a disaster or even a simple file deletion – call today and prevent the unexpected from ruining your company.

Expires: 01/10/2018

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Testimonials

Computer Rescue have exceeded my expectations on every level. I would highly recommend the services of Computer Rescue. We have tried cheaper providers in the past and the promises made during the sales pitch disappear after a month or two and at that point you are tied into a contract. Every time we need Computer Rescue’s help the team have been great, and if we do not understand what’s needed, they take control of the computer remotely and fix the problem. This level of service is very rare. Computer Rescue maintain our server and desktop computers to ensure they are always safe and fully backed up. Viruses are so sophisticated now that constant security updates are needed and the ‘off the shelf’ packages just do not suffice. In this day and age, the computer is king, and the last thing I would compromise on would be computer support – especially local support

Allchilled


In terms of IT support, we have nothing but praise. We have had experiences with three different IT providers before Computer Rescue and each proved to be a disaster in terms of service, interest and [often] ability and understanding. Some 10 years ago we met Computer Rescue who took our problems on board immediately, understood what we really needed and went out of their way to make sensible recommendations. The needs of our working environment were taken fully on board by the Computer Rescue staff when our entire network was set up, test and trialled, and staff training was offered to all of our colleagues. We listen to Computer Rescue and have total confidence in their judgements. As a business, we benefit from their support, expertise, remote access and friendly relationship. We would certainly recommend their professionalism at every level.

BW Fulfilment


Testimonials are added by the business owner and are not independently verified.

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