Goodwin Pest Management

Pest Control in Rochester (Kent)

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Hollywood House
76, Hollywood Lane
Rochester
Kent
ME3 8AR

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Opening hours

Monday to Sunday: 1am - 1am


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For domestic customers, quote "YELL" for a £10 discount off your first call...

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Unreliable and unprofessional

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Quality

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DO NOT USE THIS COMPANY I contacted Goodwin Pest control after discovering rats have entered my property. As you can imagine this was a stressful experience, my only concern was to find someone that could come that day to deal with the situation. Goodwins promised and assured me that someone would be round later that day between 12-5pm, I paid a credit card payment of £230.00. Around 2pm the offices of Goodwins called me and said "bad news, we won't be coming now, as the team are stuck in some traffic in Faversham " my response was no, I paid for someone today, and I expect someone to see me today. After being on hold, she returned and explained that the operations manager said that they now can't get anyone to me. This is despite me paying £230 in advance and being initially promised a same day service. I now need to wait between 5-8 days for the money to be refunded back to me. Furthermore, I had to use another company - which did come to see me later that day, and they did resolve the issue that was causing me much anxiety. Please avoid this company, and take my advice, and use a Pest control company that offers a 24/7 guaranteed service!

Lewis Honney - 27/08/2017 | report this review

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