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The receptionists are vile and intrusive! Be prepared to have to call at 8am on the day you want an appointment (flu or no flu) and still after 40 minutes of being on hold (and having been hung up on!) there is no saying you will be offered an appointment. There is no such thing as "fitting you in at the end of surgery" and don't even DARE to ask for a telephone consultation wqith your GP if they have offered you an appointment that you cannot make! A great surgery if you are foreign/unemployed but it you work 8-6 and need to see your DR ASAP you are screwed! MED OCC all the way!
Rebecca C.