Haven Kennels & Cattery

Boarding Kennels in Ashford (Kent)

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Laws Lane Mersham
Ashford
Kent
TN25 7HG

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Contact Numbers

Brian & Tina: 01233 720384


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Opening hours

Monday to Sunday: 8am - 5pm


Key Services

airedale terrier, boarding kennels, cat boarding



About

  • A Warm welcome is promised from Brian & Caroline
  • Many years experience with Dogs, Cats & Rabbits
  • Why not come and see for your self
  • Rabbit & Small Animal Boarding
  • Viewing welcomed prior to booking
  • Handstripping specialists of Terriers

Welcome

We welcome viewings of our facilities and either Brian or Caroline would be pleased to show you around and discuss your companions individual requirements. we believe you will not find a better place to leave your companion, why not come and see for yourself?

SO WHO ARE WE ? AND WHY ARE YOU ABLE TO TRUST US TO LOOK AFTER YOUR COMPANION

The Haven is owned by Brian Collins, with Caroline who is the kennel manager, it is our passion to provide the best care for all boarders that come into our care, we want you to feel safe, secure and confident that your dog or cat will be well cared for.We only employ caring staff who really care about the dogs and cats in our care, Caroline is really passionate about all the dogs and cats that we have here. All boarders receive our personal attention several times each day. We want you to feel relaxed when you leave your companions with us and welcome visits to view the kennels prior to booking no appointment needed.
Either Brian or Caroline would welcome the opportunity to show you our facilities and discuss your individual requirements

OUR PERSONAL PROMISE : Your Dog or Cat will receive the same love and attention as our own

Anyone who knows us will tell you that our dogs come before anything else. Brian has been owned by his Airedale's for over 25 years, and more recently Welsh terriers and sadly misses 'Duke' his Irish Woolfhound, who he lost a several years ago. From a young age he had hamsters, rabbits, while growing up he always had a cat and dog at home. He lives at the Haven so all Boarders will receive his personal attention several times a day.In recent times has been joined by Caroline, who has her own horse and a keen interest in dogs and Cats, we own 21 dogs of our own including Airedale and Welsh Terriers
We believe no one is better suited to look after your pets while you take your holiday.

Set in just over 2 acres of Countryside,the perfect place for your companion to spend there Holiday while you take yours. Caring staff who attend to all our visitors needs, all dogs will receive individual lead excercise each day, even in bad weather all dogs have their own covered run attached to their Kennel.

Collection and delivery service available, bathing and grooming service now available. Residents and non-residents
we welcome enquiries for day or overnight boarding. Unlike some kennels we do not shut the boarders away until late into the evening between 9-10pm. Weather permitting they are all given exercise before settleing down for the night.

we will look after yours with the same care and attention as our own

Here at the haven, we pride ourselves on the care and attention that is given to each and every boarder.We exercise the dogs 3 times a day and this includes in the evening, YES we do actually get the dogs out for a last exercise in the evening, not many kennels do this.We welcome owners to view our facilities and either Brian or Caroline would be pleased to discuss your individual requirements for your companion. No appointment needed to view just turn up, a warm welcome will always be given

SPECIALIST SERVICES

We are able to cater for the very smallest through to giant breeds, special diets catered for Our grooming parlour is able to offer Hand stripping to a very high standard Elderly dogs are welcome WE ACTUALLY EXERCISE THE DOGS IN THE EVENING, not like most kennels

Trade Bodies / Associations

Federation of small businesses

THE HIGHEST STANDARD OF ANIMAL CARE AT THE HAVEN

Here at the the Haven we believe we have the highest of standards in animal care, Brian and Caroline work closely together to ensure that those standards are met, we would welcome the opportunity to show you our facilities and discuss your individual requirements

Hope to see you soon

Exercise Regime Second to None

All boarders are exercised 3 time a day, including in the evening, we are very proud of this, we believe we are the only kennel in the are that does this

Viewing of our facilities welcomed prior to booking

We believe that you should be able to take your holiday and relax, knowing that you pet is well care for.
you are welcome to come and view our facilities, we do not make appointments for viewing, you can come anytime between 10am - 4pm , 7 days a week

Trading Since

1960

Find Us

from junction 10 of the M20 motorway, take the A20 towards sellindge & smeeth, go past tesco & wyevale garden centre, take the second turning on the right aprox 1 mile, head into Mersham village, past the corner shop on the right,200yards take a right tur

Reviews

 

Horrendous and uncaring

Service

Quality

Value

Please please don’t use these kennels and cattery. Haven is a joke. They let our cat escape through a damaged roof and Brian’s excuse for not seeing it was that his wife had just had a baby. They didn’t allow my sister onto the premises to drop the cat off which was a huge red flag. We insisted on seeing the premises because we wanted to search for our cat. I wouldn’t leave my worst enemy’s animals in there. Filthy. Dirty. The dogs looked upset and distressed. The whole place is dirty and unkempt. I beg you not to use this place.

Melanie Rolf - 04/09/2021 | report this review

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BEAUTIFUL KENNELS

Service

Quality

Value

I have used the Haven several times in the last few months for my two dogs. The people there are really helpfull and my dogs always seem happy when i collect them. I would not go anywhere else

shayne mordica - 29/03/2013 | report this review

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Superb

Service

Quality

Value

We left our westie pup here whilst on a family holiday and also had him groomed for our arrival home. Sooo pleased with the service and how much he felt at home here. Thank you to all the amazing staff at haven kennels for being a home from home service to our pup who is our baby! Superb job guys def recommend thank u again!!

Natasha Barker - 29/03/2013 | report this review

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Superb

Service

Quality

Value

Left my westie pup here whilst me and my partner went on a family holiday. Service was 5 star and we also got him groomed for when we came back and was sooo impressed. He seemed very at home at haven so we know exactly where to come next time. Thank you to all the friendly staff here at haven kennels. Great job guys def recommend!!

Natasha Barker - 29/03/2013 | report this review

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owner reply

Service

Quality

Value

i am saddened that this person has chosen to air her displeasure in this way, so feel i should set the record straight. i am the owner of haven kennels, if and i do say if!!! a kennels heat lamp was not working a customer would not have to insist on a change of kennel if the fault could not be rectified immediately we would of course change the dog to a different kennel without being asked by the customer. myself and Tina who is manager of the kennels take great pride in the care that we give to each and every one of our boarders, we have numerous regular customers who come back time and time again with their dogs, cats or rabbits and we are dissapointed in the post on this site, that the lady if she was not happy did not choose to speak to us, we always give what we consider a friedly approach to all our customers. as to a wet bedding, if i recall this youngster had dragged his blanket into his water bowl shortly before the customer came to collect her dog, this was explained and excepted despite an offer to dry the blanket, anyone is welcome to visit and view our facilities at any time haven kennels

Brian Collins - 05/03/2013 | report this review

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Products and Services

Rabbit & small animal boarding

the perfect place to leave your rabbit or small animal while you take your break , please contact Emma or Brian for details Visit our Rabbit & Small animal website www.rabbitboardindashford.co.uk

Dog Grooming

While we specialise in Hand stripping of terriers, we also cater for all breeds for bathing and clipping.

Dog Grooming

We offer these services

  • Free Parking
  • Buy Online
  • Delivery Service
  • Free Quotes
  • Customer Toilets
  • Credit Card Payments
  • Cash And Credit Cards

We offer these payment methods

  • American Express
  • Cash
  • Cheque
  • Delta
  • MasterCard
  • Maestro
  • Visa
  • Bank Transfer
  • Direct Debit
  • Diners Club

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